Supply chain blindness

Modern logistics is a paradox. On the one hand, we have telematics, GPS systems tracking trucks with meter accuracy and advanced TMS platforms. On the big screens in the shipping office, we see colored dots moving around a map of Europe. We have a sense of complete control. But this is an illusion. Because the moment a truck reverses under an unloading ramp in Lyon or Munich, we fall into a operational black hole . The GPS will tell you that the car has arrived at its destination, but it won't...